Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
Good customer service. I enjoy the fact that OC Windshields experienced same day assistance to replace my cracked windshield. I am content the costs were really acceptable. In general, From beginning to stop, anything went effortlessly. I value the relatives felt ecosystem at OC Winshields. In the minute I walked while in the doorway, I felt welcomed and right at your home. Nikki the receptionist was so valuable over the mobile phone As well as in individual. Joe and Jason ended up very type and manufactured me experience right in your own home. I took my boy or girl in with me and everybody was extremely valuable ensuring I'd almost everything I needed to make my hold out as at ease as is often.
I arrived in two days later. I arrived in and went inside of to pay for. Came out to $156 following tax. I checked in on Yelp and received a no cost glass cleaner. The supervisor within was good, and also the guy working on my vehicle was excellent. It only took about twenty-25 mins to complete, While the explained to me forty five mins. I haven't taken from the tape nonetheless, but I haven't observed any troubles. The warranty addresses and leaks and nicks. I'd personally certainly recommend to Anyone else!
Shady in the event you check with me. Anyone but Drew pinned me in my corner, because I certainly necessary to get the crack fastened, and made an effort to guzzle several hundred bucks out of me having a entire windshield substitution. Thank you Drew for your professionalism and HONESTY.
He scheduled me the next working day and also the tech arrived to my warehouse and changed the destroyed windshield.
Quick forward to acquiring to really pay for the windshield substitute. So all over again, my total is $245.. I attempted using the Yelp sign in price cut, plus the receptionist mentioned it experienced previously been used considering that I received the quotation on Yelp. I was in no way informed that which was the right after Yelp discount selling price. I guess it is smart that they'd utilize it automatically since I look back, but no less than Allow The shopper know. But then, I requested exactly how much the top quality glass is at first without the check in. The receptionist tells me $270. Another person make sure you make clear to me how they calculated that the first price of $270 minus $35 (Yelp price cut) equals $245? It certainly provides nearly $235. Even to the aftermarket glass... I had been quoted $220 about the cell phone and $195 on Yelp. $220-$35= $185.. not $195. The receptionist says they accidentally calculated it incorrectly. Soon after possessing an awkward math dialogue with the receptionist.. she states that she will lessen the cost down the $35 and that "It really is no trouble". She repeats that two times in reality. Then requires it back again and that she truly are unable to give me that large of a discount, but can lessen it $ten. Allow me to just add which i did not even ask for a reduction, I just required an explanation on how The mathematics and expenses built sense. So from $245 she discounted $10... then reported she had to cost me another $5 for applying credit score. As of at the moment my bank assertion says a demand of $235 although... which I comprehend is how much I must have been charged in the first place as opposed to the $245 if their Yelp price reduction of $35 was subtracted from your claimed original cost of $270. To get straightforward, by the top of that conversation, I was above it and just wished to depart so I paid out. In the long run, all I'm able to say is that in no way or kind did All those expenses add up correctly to create any sense. Again, the worth is acceptable, though the INCONSISTENCY in price ranges is exactly what ruined it for me.
He down played their attitudes and said folks have lousy times. Seriously? That is not The shoppers fault. The client is there to make YOU funds. Lousy customer care will kill your small business. He held repeating website "people have negative days" like that designed every little thing ok Which he would discuss with them about their attitudes. I nonetheless DONT recommend this location to any person. In actual fact, I've made it some extent to tell persons to not go there.
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1 Check out-in Bought a quote without delay and made The entire process surprisingly easy. Hours is incredibly effortless also. Selling price was extremely acceptable!
Anything from start off to finish was excellent. Customer care is great, effortless to operate with, and accommodating. Richie was the tech that arrived to …
I named Drew on Monday afternoon and he was ready to repair the windshield at my house on Tuesday morning. He spelled out the procedure and the result was outstanding. Drew is rather personable and welcoming. Fantastic support!
He down performed their attitudes and stated individuals have terrible times. Definitely? That is not the customers fault. The customer is there to make YOU funds. Undesirable customer care will eliminate your organization. He stored repeating "people have negative days" like that manufactured all the things ok and that he would talk with them regarding their attitudes. I nevertheless DONT advocate this location to everyone. In actual fact, I've created it some extent to inform persons never to go there.
termed to test and acquire a quote for an acquaintance of mine And they might not estimate me. I was explained to which they wanted specified specifics of get more info their car or truck and…